4X
Caregivers under proactive leadership are 4x more likely to stay.
83%
Of caregivers with weekly schedule disruptions have declined shifts.
45%
Decided to leave weeks before telling anyone. The signals were there.
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Based on real voices from real caregivers.
The Emotional Burnout Driver
The biggest driver of burnout isn't workload; it's emotional. We break down why the isolation of home care amplifies every other stressor and what your support model is missing.
The Scheduling Income Spiral
Scheduling frustration doesn't just cause turnover it triggers an income anxiety spiral that pushes caregivers to work multiple agencies, fracturing loyalty before you even notice.
The Pay Paradox
44% named pay as the single biggest thing that would make a difference. But pay isn't what keeps them at agencies they love. We unpack the retention paradox and what it means for where you invest.
From Insight to Action
The report shows what separates agencies caregivers love from ones they quietly leave — five evidence-based recommendations, grounded in what caregivers actually told us.
"I've found a place where I flourish, with a non-toxic team. You don't find that everywhere."
"People acting like they listen and care and then they disappear and nothing gets done about the situation."
"Having to pretend to be okay even if you're not, in order to still take care of clients."
"Scrambling for shifts during the day. Filling my schedule from one day to the next is a mental strain."
"When I feel they value my work, they treat me respectfully and show me they really care for me and my needs — they do not make me feel that I am just one number in the agency."